"Thanks very much. As informed I contacted your CBT No. and they in turn send the person from Cochin. Very prompt action and am very proud of the Company. Keep it up the good service."
- Padmini Muraleedharan - Cochin


"I made a complaint to Mr. Nagaraju,(your technician at Vijayawada) yesterday (on 16th May)over cell phone(9949038455), to your technician reporting that my ultra- table top grinder is not working properly. He replied that he would attend on Tuesday (today) at 11-30 am. To my surprise, he has sharply attended my home at 11-30 am and replaced the rubber belt and legs under the motor. He has very patiently demonstrated as to how to use the grinder properly and how to maintain while utilising it. While doing the above repairs he worked very efficiently and upto the mark. At the end, he raised a bill for Rs. 270/- and I paid it. I offered a tip of Rs. 50/- to him for his sincerety and workmanship------, but he smoothly refused. For this I admire his honesty and I would like to convey my sincere thanks to your company MANAGEMENT for deploying such an EXCELLANT, SINCERE AND HONEST TECHNICIAN TO SERVE THE PUBLIC AT LARGE IN THESE DISTRICTS OF ANDHRA PRADESH............."
- Prabhakara Rao Srikanti – Guntur- Andhra Pradesh


"I had requested for some repairs to our ultra grinder last week in Bangalore, your service technician came in 2 days later. I would like to compliment your organization for the prompt response and the professional work and attitude of your technician. He did the needful very well, did not overstate or charge than what was necessary. We are totally impressed; we had called in for service about 3 years back and had similar happy experience. This is a thank you note and compliments you, we are impressed."
- Lt Gen (Retd) A Natarajan - Bangalore