Shipping Policy

Free US Shipping on all orders!


A few guidelines on our shipping process:

  • All US orders ship FREE from our warehouse in Charlotte, NC.
  • We do not offer in-person pick up at the warehouse.
  • We ship to Canada with additional customs charges.
  • Orders cannot be expedited.
  • Most orders are processed within 24 hours of receipt (processing time does not include weekends or holidays).
  • Orders are processed on business days only (Monday through Friday, excluding major holidays).
  • Orders received over the weekend, will ship on the next business day.
  • We use UPS ground for our deliveries.
  • We estimate between 2 and 4 business days for delivery from the date of receiving the order, based on the address.
  • We will accept returns within 21 days of purchase. Returns not related to product defects will be subject to a 20% restocking fee.
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